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Argan Wash and Rinse Set

Sale

Argan Wash and Rinse Set

R 160.00

Sale price R 160.00 Regular price R 200.00

Melon Wash and Rinse Set

Sale

Melon Wash and Rinse Set

R 160.00

Sale price R 160.00 Regular price R 200.00

Welcome to Neena!

By shopping with our South African haircare brand, you agree to our full terms.
Here is everything you need to know:

1. Shipping & Delivery

Timeframes: Delivery times are estimates and vary based on your location and courier schedules.
Exact timelines and costs are calculated at checkout.
Delays: Neena is not responsible for unexpected third-party courier delays due to weather, peak seasons or remote locations.
Accuracy: Please double-check your shipping details, we cannot be responsible for delivery errors due to incorrect information.

2. Orders & Payment

Payment: Full payment is required via our secure payment gateways before your order is processed or dispatched.
Retail Use: Retail orders are strictly for personal use unless wholesale terms are agreed upon in writing.

3. Cancellation Policy

Errors: Neena reserves the right to cancel or amend an order and notify you immediately if there is an unexpected pricing, stock, or technical error on our system.

4. Returns, Refunds & Exchanges

Hygiene Rule: Due to hygiene and safety standards, opened or used haircare products cannot be returned or refunded.
Valid Returns: Returns are considered within 7 days of delivery if you receive the incorrect product, a manufacturing defect, or if it arrives damaged.
Conditions: Approved items must be unused, in their original packaging, and sent back according to our return instructions with proof of purchase and photos.
Process: Refunds and replacements are processed fairly in strict accordance with South African consumer protection laws.

5. Allergies & Safety

Patch Test: We highly recommend conducting a patch test before trying any new product. Neena is not liable for individual allergic reactions, sensitivities, or product misuse.

6. Privacy & POPIA Compliance

Data Protection: We respect your privacy and process all personal data in strict compliance with the Protection of Personal Information Act (POPIA).
Usage: Your customer information is securely collected and used strictly for order fulfillment and customer communication.
CPA Laws: These terms align with the South African Consumer Protection Act (CPA) and are governed by the laws of the Republic of South Africa.

Need to reach us?

For customer support, order enquiries, wholesale opportunities, or questions regarding these Terms & Conditions, please contact us through our official communication channels:

WhatsApp: +27 62 235 7769
Email: info@neena.co.za
Website: www.neena.co.za

Effective Date: 09 June 2026

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Products

Argan Wash and Rinse Set

Argan Wash and Rinse Set

R 160.00

Regular price R 200.00 Sale price R 160.00
Melon Wash and Rinse Set

Melon Wash and Rinse Set

R 160.00

Regular price R 200.00 Sale price R 160.00